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FAQ

Frequently Asked Questions

Commissions are paid weekly via bank transfer, PayPal, or cryptocurrency. You can set your preferred payment method in your dashboard under Settings β†’ Payments. The minimum payout threshold is €50 by default.

When someone clicks your unique affiliate link, a tracking cookie is set in their browser. If they complete a conversion within the cookie window (set by each brand), the commission is attributed to you. We also support server-side tracking for improved accuracy.

Commissions can be reversed if the underlying sale is refunded, if the brand disputes the validity of the conversion, or if our fraud detection identifies the traffic as non-compliant. Reversed commissions are shown in your dashboard with a reason.

Brand approval times vary β€” most brands review applications within 24–72 hours. You will receive an email notification when your application status changes.

Yes! You can apply to and promote as many brands as you like. There is no limit on the number of campaigns you can participate in.

Permitted traffic sources depend on each brand's campaign settings. Common permitted sources include organic content, SEO, social media, and email. Paid traffic (Google Ads, Meta Ads) is allowed only where the brand has explicitly enabled it.

Go to Affiliate β†’ Banners, select the brand's campaign, choose your banner size, and click "Get Code." Your unique tracking code will be generated instantly.

Yes β€” 100% free, forever. There are no fees, no commissions taken from affiliates, and no trial periods.

Contact us immediately at [email protected]. We take account security very seriously and will investigate any suspicious activity promptly.

Contact [email protected] with the subject "Account Closure Request." We will process your request within 30 days. Any pending commissions due will be paid before closure.

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Documentation

Browse our detailed platform documentation for step-by-step guides.

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Affiliate Managers

Premium affiliates get dedicated affiliate manager support. Contact your manager directly from your dashboard.

Go to Dashboard